Briteq STAGE PAINTER 12 User's Guide download pdf (Page 15)

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5. Troubleshooting

Following are a few common problems that may occur during operation. Here are

some suggestions for easy troubleshooting:

A. The unit does not work, no light and the fan does not work

1. Check the connection of power and main fuse.

2. Measure the mains voltage on the main connector.

3. Check the power on LED.

B. Not responding to DMX controller

1. DMX LED should be on. If not, check DMX connectors, cables to see if link properly.

2. If the DMX LED is on and no response to the channel, check the address settings and

DMX polarity.

3. If you have intermittent DMX signal problems, check the pins on connectors or on PCB

of the unit or the previous one.

4. Try to use another DMX controller.

5. Check if the DMX cables run near or run alongside to high voltage cables that may

cause damage or interference to DMX interface circuit.

C. Some units don’t respond to the easy controller

1. You may have a break in the DMX cabling.

2. Check the LED for the response of the master/ slave mode signal.

D. No response to the sound

1. Make sure the unit does not receive DMX signal.

2. Check if the sound sensitively is too low.

E. One of the channels is not working well

1. The cable connected to the PCB may broken.

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Briteq STAGE PAINTER 12 User's Guide Page 15